Care Answers · Choosing care

What questions should I ask a home care provider?

Essential questions for Calgary families interviewing home care agencies, safety, costs, matching, and communication.

Safety and staffing

"Are caregivers employees?" "What training do they receive?" "How do you handle no-shows?" "Can I meet the caregiver before regular visits?"

Reliable agencies answer clearly without vague promises.

Costs and contracts

"What is the hourly rate for weekdays vs weekends?" "Is there a minimum number of hours?" "How do invoices work?" "Can we adjust hours month to month?"

Get answers in writing before the first paid visit.

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